Each customer’s need defines the range and boundaries of our service. Our effort is to bring those requirements to surface, and to develop innovative solutions that fit and integrate our customers’ organizations. This is what we call “doing innovation”.
Each and every of our projects starts by getting a common understanding of the problem. It is a dialogue we cultivate with our customers and their users: what are their challenges and their goals? What is the surrounding context during their journey?
In this phase we find the correct amount of ideas to solve the problem. This process involves interaction design techniques with a user-centered design philosophy and stakeholder involvement.
We then make the idea come to life by visualizing it, making it available for the customer and the users to discuss.
Before committing to a single solution, we develop a series of models, mock-ups, prototypes.
The customer and the users can then test promising ideas and concepts by interacting with tangible artifacts, before demanding full investments on an individual product idea.
Once concluded a series of tests on the most promising concepts, we either directly produce or support the customers throughout the development of the products or services. Our network’s know-how is extensive.
Each of the aforementioned phases is followed by an appropriate set of testing methods. We make sure everything is in check before moving forward with the project.
Iteration is an extremely important phase in our design process. Often you learn unexpected things about the user and have to jump back and forth in the process.
We develop distinct customer experiences by studying and planning meaningful interactions between your brand and your customers.